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FAQ

Where can I find the latest information on FAV, such as new style releases and promotions?

You can keep in touch with us by subscribing to our mailing list or following us on Instagram @fav.charms❤

Where can I find your products?

In addition to our website, Fav products are currently sold at Disco in Brooklyn, NY.  Are you a retailer?  We’d be happy to chat with you about selling FAV in your store.  Email us at info@favcharms.com.

What is my bracelet size?

All of our bracelets come in a 7" and 6”.  Size  6" is recommended for children 4-7 years old.  7" is recommended for 8 years - adult.  The bracelets are pliable and will fit most wrists.

How do I take off the charms?

The Charm bale can open and close allowing the charm to be removable.  

How do you customize your FAV set?

We really want you to love your FAV set so we make it customizable.  First you pick your favorite charm design and then pick your favorite bracelet for your charm to hang on.  Every Charm Set is made to order!  You can even make your own charm by uploading your own design or photo. 📸 

If you are interested in custom colored beaded bracelets, you can contact us at info@favcharms.com.

How long does it take to process custom charms?

“Your Own Design” custom charm will ship out within 2 business days.  We’ll be sure to keep you in the loop of your order status.

Where is FAV jewelry made?

Our charms are designed and assembled with love in Port Washington, NY.  All of our stacking bracelets are handcrafted by women artisans in Nepal.  We’re proud to partner with a resource that focuses on female empowerment in a developing country.  

Are FAV items tested for product safety?

Yes!  Every component used in our items is tested by a certified lab to ensure that it complies with all children's product safety requirements as determined by US federal law.

How does FAV give back?

We donate 5% of our sales to charitable giving.  We hope to make this even more fun and meaningful by including a surprise message with every charm.  Each message will share what charity your purchase helped to support, along with a related interesting fact or meaningful quote. 

You can read more about the charities we support here.

If you have any further questions, please contact us.